Privacy Policy

Privacy Policy & Work Guidelines – Nouka Art

We are dedicated to delivering high-quality, artistic luxury murals with professionalism, creativity, and transparency. Our privacy policy, work boundaries, and service limitations establish clear expectations to ensure a smooth collaboration with our clients. Please review the following guidelines carefully.

Scope of Work & Service Limitations

  • We specialize in luxury interior makeovers, custom murals, wall relief art, and artistic paneling.
  • All designs are created based on client preferences, space requirements, and artistic expertise.
  • Structural modifications work are not included in our services.
  • Once a design is finalized and approved, major changes may require additional costs.
  • The rate includes artistry services, paints, and materials only.
  • Ladder or height access equipment is not included; the client must provide it.
  • The client must provide clear instructions, site access, and necessary permits before work begins.
  • We are not responsible for post-completion damage to the artwork.

Project Timelines & Work Commitments

  • Each project has a customized timeline based on complexity, size, and execution requirements.
  • Delays due to client-side approvals, site readiness, or external factors may affect the timeline.
  • We do not commit to unrealistic deadlines that may compromise quality.

The service provider is not liable for delays due to uncontrollable events such as:

  • Natural disasters
  • Weather conditions
  • Government strikes
  • Sudden restrictions or unforeseen site issues
  • Delays caused by the client may result in timeline adjustments and additional charges.

Payment Policy & Refund Privacy policy

Payment will be made in three installments:

  • 40% upfront (before work begins)
  • 50% midway (after major progress is Completion)
  • 10% upon completion (before final handover)
  • Artists will not continue work if any payment is overdue.
  • We may delay or stop the project if the payment is not made on time.
  • Cancellation after payment may result in non-refundable charges after the first installment.
  • We will apply a late fee of Rs. 100/day to overdue payments.
  • If you fail to make payment within 30 days of the due date, we may take legal action.
  • Additional costs may apply for materials, tools, or extra requirements requested after the agreement.

Client Responsibilities & Site Conditions

  • Clients must ensure site readiness, approvals, and accessibility before work begins.
  • Any delays due to on-site conditions beyond our control may impact deadlines.
  • Clients are responsible for providing:
  • Adequate lighting and ventilation at the worksite
  • Storage for materials and tools if needed
  • Proper protection for existing furniture, decor, or surfaces near the project area
  • We do not take responsibility for damages caused by third-party contractors working on-site.

Design Approval & Modifications

  • Clients must provide final approval within 24 hours of submission to maintain workflow.
  • Any changes to the design after project initiation may result in:
  • Additional costs
  • Extended project timelines
  • A need for re-approval and revised agreements
  • We accommodate minor adjustments within reasonable limits, but major redesigns incur charges.

Intellectual Property & Design Rights And Privacy Policy

  • All mural designs, relief art, and concepts remain the intellectual property of Nouka Art.
  • Clients cannot replicate, resell, or reproduce our designs without written consent.
  • We reserve the right to showcase completed work in our portfolio, social media, and marketing materials.
  • Unauthorized modifications or reproduction of our work may result in legal action.

Worksite Safety & Liability

  • We ensure a safe and professional work environment while executing projects.
  • Clients must provide safe working conditions and proper site security.
  • We are not liable for:
  • Accidents caused by unsafe site conditions
  • Issues arising from third-party interference
  • Damage to the artwork after completion due to improper maintenance
  • We keep your information confidential and use it only for project purposes.

Confidentiality & Data Protection Policy

  • We keep all client information confidential and use it solely for project purposes.
  • We do not share personal data with third-party vendors without client consent.
  • We may use photos of completed work for promotional purposes unless the client requests privacy in writing.

Maintenance & Post-Completion Guidelines

  • Murals and relief artwork require proper care to maintain their longevity.
  • We recommend avoiding:
  • Direct exposure to excessive moisture
  • Harsh chemical cleaning products
  • Heavy impacts or abrasions on the artwork
  • Clients should follow our maintenance guidelines to preserve the finish and durability.
  • We do not offer warranties on murals, as wear and tear depend on environmental factors and usage.

Dispute Resolution & Terms of Agreement

  • We will professionally address any disputes arising from our service execution.
  • If we cannot resolve issues amicably, we will handle legal matters under applicable jurisdictional laws.
  • By confirming a project with Nouka Art, the client agrees to these policies and terms.

For further inquiries or clarifications about privacy policy, please contact us.
📩 Nouka Art – Bringing Artistic Luxury to Life!